{"id":505,"date":"2025-03-13T01:48:36","date_gmt":"2025-03-13T01:48:36","guid":{"rendered":"https:\/\/cn-fullsun.com\/?page_id=505"},"modified":"2025-03-28T08:29:31","modified_gmt":"2025-03-28T08:29:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/cn-fullsun.com\/vi\/faq\/","title":{"rendered":"C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p"},"content":{"rendered":"\t\t
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Home<\/a> ><\/span> Trang<\/span><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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How can we help you?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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FAQ <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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1. What are your main products? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Zhanjiang Fullsun Electrical Appliances Co., Ltd. specializes in the manufacturing of a wide range of high-quality kitchen appliances, with a focus on:<\/p>

  • Multi-Function Rice Cookers<\/li>
  • Deluxe Rice Cookers<\/li>
  • Cylinder Rice Cookers<\/li>
  • Pressure Cookers<\/li>
  • Steam Cookers<\/li>
  • Rice Warmers<\/li>
  • Electric Kettles<\/li>
  • Drum Cookers<\/li><\/ul>

    Our products are designed for household and commercial use, combining advanced technology with user-friendly features to meet the diverse needs of global consumers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    2. Do you provide OEM\/ODM services? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Yes. Fullsun offers comprehensive OEM and ODM services. Our experienced R&D and design teams can customize products based on your specific requirements, including:<\/p>

    • Appearance and structural design<\/li>
    • Functionality and capacity options<\/li>
    • Private label and logo printing<\/li>
    • Packaging design and branding<\/li>
    • Compliance with regional standards and certifications<\/li><\/ul>

      We have successfully developed custom rice cookers and kettles for clients in Southeast Asia, Europe, the Middle East, and South America.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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      3. What is the scale and capacity of your factory? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      Our factory, located in Zhanjiang, Guangdong Province, covers an area of 40,000 square meters, with 20,000 square meters of modern workshop space.<\/p>

      We operate two semi-automated production lines, ensuring efficient production and consistent quality.<\/p>

      • Annual production capacity: Over 1 million units<\/li>
      • Annual production value: Exceeds RMB 100 million<\/li><\/ul>

        Our production management system guarantees 15-20 day delivery cycles for standard orders, with flexibility for customized projects.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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        4. Are your products certified? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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        Yes. Fullsun products comply with major international quality and safety standards. Our certifications include:<\/p>

        • ISO 9001 Quality Management System<\/li>
        • CE Certification<\/li>
        • CB Certification<\/li>
        • GS Certification<\/li>
        • RoHS Compliance<\/li>
        • LFGB Certification<\/li>
        • EMC Certification<\/li><\/ul>

          We also hold multiple invention and utility model patents, demonstrating our commitment to innovation and product safety.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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          5. Which countries and regions do you export to? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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          We export over 90% of our products to more than 50 countries and regions, including:<\/p>

          • Southeast Asia<\/li>
          • Europe<\/li>
          • The Middle East<\/li>
          • South America<\/li><\/ul>

            We have established long-term partnerships with nearly 100 distributors and brands worldwide, supporting them with reliable products and professional services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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            6. Do you offer after-sales service? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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            Yes. Fullsun provides comprehensive after-sales service to support our global partners, including:<\/p>

            • Technical consultation and product training<\/li>
            • Installation and operation guidance<\/li>
            • Spare parts supply<\/li>
            • Warranty service and quick-response maintenance<\/li><\/ul>

              Our dedicated customer service team ensures timely and efficient support for any after-sales inquiries.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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              7. How can I request a quotation? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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              For a detailed quotation, please contact us via:<\/p>

              • Phone: +86 13380919222
                \u2022 Email: david.zheng@gdfullsun.com<\/li><\/ul>

                Our sales team will respond promptly with customized solutions tailored to your product and order requirements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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                8. What is your delivery time? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                • Standard products: Delivery within 50 daysafter order confirmation<\/li>
                • OEM\/ODM customized products: Delivery time will be confirmed based on specific customization and project details<\/li><\/ul>

                  Our efficient production system ensures on-time delivery for all clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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                  9. What payment methods do you accept? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                  We accept various international payment methods, including:<\/p>

                  • Telegraphic Transfer (T\/T)<\/li>
                  • Letter of Credit (L\/C)<\/li><\/ul>

                    Flexible payment terms are available for long-term partners and bulk orders.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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                    10. How do you ensure the quality of your rice cookers and kettles? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                    At Fullsun, we strictly adhere to ISO 9001 quality management standards. Every product undergoes a comprehensive quality control process:<\/p>

                    • Raw material inspection<\/li>
                    • In-process quality control (IPQC)<\/li>
                    • Functional testing (heating efficiency, temperature accuracy, durability)<\/li>
                    • Final inspection before shipment<\/li><\/ul>

                      We utilize state-of-the-art testing equipment to ensure all products meet international safety, durability, and performance standards, providing reliable quality for every customer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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                      11. Can you develop products for specific markets (e.g., voltage, plug types, certifications)? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                      Yes. We offer customization for specific markets, including:<\/p>

                      • Voltage and power specifications (110V\/220V\/240V)<\/li>
                      • Plug types (EU, UK, US, AU, etc.)<\/li>
                      • Local certifications (CE, CB, LFGB, etc.)<\/li><\/ul>

                        We tailor products to comply with the regulatory and user preferences of your target market.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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                        12. What is your MOQ (Minimum Order Quantity)? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                        Our MOQ varies depending on the product and customization level. For most standard rice cookers and kettles, the MOQ is typically 2000 units.<\/p>

                        For OEM\/ODM projects, we offer flexible solutions to support new and growing businesses. Contact us for more details.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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                        13. Do you attend international trade shows? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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                        Yes. Fullsun actively participates in major industry exhibitions, including:<\/p>

                        • Canton Fair (China)<\/li>
                        • IFA Berlin (Germany)<\/li>
                        • Dubai Home Appliance Exhibition<\/li>
                        • Russia, Vietnam, and Brazil industry fairs<\/li><\/ul>

                          We welcome partners to visit our booth or arrange factory tours during these events.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                          Home > \u9875\u9762 How can we help you? Home > \u9875\u9762 How can we help you? FAQ Frequently Asked Questions 1. What are your main products? Zhanjiang Fullsun Electrical Appliances Co., Ltd. specializes in the manufacturing of a wide range of high-quality kitchen appliances, with a focus on: Multi-Function Rice Cookers Deluxe Rice Cookers Cylinder […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-505","page","type-page","status-publish","hentry"],"blocksy_meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/cn-fullsun.com\/vi\/wp-json\/wp\/v2\/pages\/505","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cn-fullsun.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cn-fullsun.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cn-fullsun.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cn-fullsun.com\/vi\/wp-json\/wp\/v2\/comments?post=505"}],"version-history":[{"count":22,"href":"https:\/\/cn-fullsun.com\/vi\/wp-json\/wp\/v2\/pages\/505\/revisions"}],"predecessor-version":[{"id":1698,"href":"https:\/\/cn-fullsun.com\/vi\/wp-json\/wp\/v2\/pages\/505\/revisions\/1698"}],"wp:attachment":[{"href":"https:\/\/cn-fullsun.com\/vi\/wp-json\/wp\/v2\/media?parent=505"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}